This product is made with authentic crystals and either 100% bare copper or 100% tarnish resistant copper. Everything is made by hand from Devine a.k.a Ahya. Items are also naturally cleansed by water, sun, moon, sage or, Palo santos. Thank you for your patience in your item’s creation.

There are no refunds or returns on Crystal and Copper items as copper and crystals absorb one’s energies and make them not re-sellable.  I am a protector of energy. If any item needs repairs, that can be arranged, and one way of shipping is on the client. Free repairs if the issue was with construction of product. If repair is needed based on client wear and tear a fee will be required.

Thank you!

All items will be shipped FedEx two-day mailer. If your item is bigger than that, I will alert you to the increased shipping cost. Premade items ship within 1-3 business days, and custom orders can take up to two- six weeks per item. Clients are responsible for shipping. All shipping is for clients to pay unless your order exceeds $500.00. Please make sure you provide proper shipping information. Any items lost or damaged because of wrong address will not be replaced by Divine Waterz, Ancient Elementz, or any affiliation.

• Full Payment is required prior to your order creation.  Start date begins when final payment is received.
• Deposits are non-refundable.
•  No Post-Production Changes: Once a customer gives final approval and production begins, changes are not permitted.
• Cancellations Prohibited once work is started!
• Charges for Changes: If you do need a change after initial approval, there will be additional costs and timeline impacts.
• No Returns on Custom Orders: Items that have been personalized and customized cannot be returned.
• Crystals shape, color, and size may vary from order to order. These are naturally created materials, and I do not have impact on how they are created or mined.
• Custom Orders can take 2-8 weeks depending on how many items are in the order.